Terms of service

Overview

Welcome to MahaOcean. The terms “MahaOcean,” “we,” “us,” and “our” refer to MahaOcean, which operates this store and website.

MahaOcean operates this website, including its related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when accessing or using the Services.

Please read these Terms carefully. They contain important information concerning purchases, returns, warranty disclaimers, dispute resolution, and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

Section 1 — Access and accounts

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence. If you permit a minor dependent to use the Services through a device or account you own or control, you remain responsible for that use.

You may be asked to provide information such as your name, email address, billing information, payment information, and shipping address. You agree that information you provide will be accurate, current, and complete and that you have the right to provide it.

You are responsible for protecting your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

Notify us promptly at support@mahaocean.com if you believe your account has been accessed without authorization.

Section 2 — Products and product information

We make reasonable efforts to display and describe our products accurately. Product colors and appearance may vary depending on lighting, photography, screen type, device settings, manufacturing variations, and other factors.

Product descriptions, prices, images, measurements, material compositions, availability, certifications, and other information may be updated when necessary. We reserve the right to discontinue products and limit quantities by customer, order, location, or jurisdiction.

Certain products may be sourced, stored, processed, or shipped directly by approved third-party suppliers and fulfillment providers. These providers assist with fulfillment, but purchases made through this store are transactions with MahaOcean. MahaOcean remains the customer’s point of contact for orders, returns, refunds, and product concerns.

Product descriptions, material compositions, certifications, sustainability attributes, manufacturing information, and chemical-related claims may be based on documentation supplied by manufacturers or suppliers. Claims such as “organic,” “certified,” “PFAS-free,” or concerning particular substances apply only when expressly stated for the applicable product.

Product information is not medical advice, and our products are not represented as preventing, diagnosing, treating, or curing any health condition.

Nothing in this section limits rights relating to products that are damaged, defective, unsafe, incorrect, or materially different from their description.

Section 3 — Orders and acceptance

Placing an order constitutes an offer to purchase. An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We may accept, decline, limit, or cancel an order because of:

Product or supplier availability
Inventory discrepancies
Pricing or description errors
Shipping restrictions
Suspected fraud or unauthorized activity
Product-safety concerns
Violation of these Terms
Other reasonable business or legal considerations

Payment must be authorized before an order can be accepted and processed.

Review your order carefully before submitting it. Orders may be transmitted to a fulfillment provider shortly after purchase, and we cannot guarantee that an order can be changed or cancelled after processing begins.

If we cancel an order after payment has been collected, we will refund the affected amount to the original payment method.

Purchases are subject to our Refund Policy.

You represent that purchases are for personal or household use and not for unauthorized commercial resale or export.

Section 4 — Prices, payments, and billing

Prices, promotions, discounts, and product availability may change without notice. The price charged will generally be the price displayed when the order is submitted, subject to correction of obvious errors.

Unless expressly stated otherwise, displayed prices may not include taxes, shipping charges, customs duties, import fees, or other charges. Applicable charges will be disclosed during checkout when reasonably determinable.

Prices offered by third-party stores, suppliers, or marketplaces may differ from prices displayed by MahaOcean.

You agree to provide accurate and complete billing, payment, shipping, and account information and to update that information when necessary.

By submitting payment information, you represent that:

You are authorized to use the selected payment method.
The information provided is accurate.
Charges incurred through the transaction will be honored.
You will pay the displayed purchase price and applicable taxes, shipping charges, and other disclosed fees.

Payments are processed by Shopify and applicable third-party payment providers. Their separate terms may apply to payment processing.

Section 5 — Shipping and delivery

Products may be shipped directly by approved third-party fulfillment providers and may originate from different locations. Products included in the same order may arrive in separate packages.

Processing and delivery dates are estimates unless expressly identified as guaranteed.

We are not responsible for delays outside our reasonable control, including carrier disruptions, severe weather, customs processing, labor disputes, emergencies, inaccurate customer information, or other events beyond our control. However, this does not limit any cancellation, refund, or other rights available under applicable law.

If we cannot ship within the timeframe communicated at purchase—or within 30 days when no timeframe was provided—we will provide any delay notice, cancellation option, or refund required by applicable law.

Customers are responsible for providing a complete and accurate delivery address. Contact support@mahaocean.com promptly if you discover an address error or tracking indicates a delivery problem. We cannot guarantee that an address can be changed after fulfillment begins.

Additional shipping terms may be described in our Shipping Policy or on the applicable product and checkout pages.

Section 6 — Returns and refunds

Returns, refunds, cancellations, damaged products, incorrect products, and non-returnable products are governed by our Refund Policy, which is incorporated into these Terms.

Customers should contact MahaOcean—not a supplier or manufacturer—to initiate a return or refund for a purchase made through mahaocean.com unless MahaOcean specifically provides different instructions.

Nothing in these Terms or our Refund Policy limits rights or remedies that cannot be waived under applicable law.

Section 7 — Product safety and recalls

We may remove products, suspend sales, cancel orders, contact customers, or provide safety or recall instructions when we become aware of an actual or potential product-safety issue.

Customers should stop using a product and contact support@mahaocean.com if they believe it presents a safety risk.

Manufacturer instructions, warnings, care requirements, sizing guidance, and product limitations should be reviewed before using a product.

Section 8 — Intellectual property

The Services—including MahaOcean trademarks, logos, branding, text, graphics, photographs, videos, audio, website design, and arrangement of content—are owned by MahaOcean or used with permission from suppliers, licensors, Shopify, or other rights holders.

The Services are provided for personal, non-commercial use. Without prior written permission, you may not reproduce, distribute, modify, republish, display, transmit, sell, exploit, or create derivative works from protected material contained in the Services, except as permitted by law.

MahaOcean names, logos, designs, product names, and slogans are trademarks of MahaOcean or its licensors. Shopify’s trademarks belong to Shopify. Other trademarks displayed through the Services belong to their respective owners.

No license or ownership right is granted except the limited right to access and use the Services in accordance with these Terms.

Section 9 — Optional third-party tools

The Services may provide access to tools, integrations, or functionality offered by third parties.

We do not necessarily control, monitor, or operate these tools. Third-party tools may be provided “as is” and “as available” and may be subject to separate terms and privacy policies.

You should review and understand the applicable third-party terms before using such tools. We are not responsible for a third party’s independent acts or omissions, except where liability cannot legally be excluded.

New tools and features added to the Services will also be governed by these Terms unless separate terms are provided.

Section 10 — Third-party links

The Services may contain links to websites, applications, or platforms operated by third parties.

We do not control and are not responsible for the content, accuracy, availability, privacy, security, products, or services offered by independent third-party websites.

Review a third party’s terms and policies before providing information or completing a transaction on its website.

Questions about purchases completed through mahaocean.com should be directed to MahaOcean at support@mahaocean.com. Questions about transactions completed independently on a third-party website should be directed to that third party.

Section 11 — Relationship with Shopify

MahaOcean is powered by Shopify, which enables us to provide the Services.

Sales made through this store are transactions directly between the customer and MahaOcean. Shopify is not the seller of products offered by MahaOcean and is not responsible for fulfillment, customer service, returns, refunds, product injuries, or losses arising from products purchased through MahaOcean.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims arising solely from transactions between you and MahaOcean. This provision does not limit any rights or remedies that cannot legally be waived.

Section 12 — Privacy

Personal information collected through the Services is governed by our Privacy Policy.

Shopify may separately process certain personal information as described in the Shopify Consumer Privacy Policy.

Because Shopify hosts the Services, information submitted through the Services may be transmitted to Shopify and other providers, including providers located outside your jurisdiction.

Review our Privacy Policy for information about how MahaOcean, Shopify, fulfillment providers, and other service providers collect, use, and disclose personal information.

Section 13 — Feedback and reviews

If you submit reviews, photographs, comments, ideas, suggestions, or other content (“Feedback”), you grant MahaOcean a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, translate, distribute, and display that Feedback for purposes connected with operating, improving, and promoting the Services.

You retain ownership of any rights you hold in your Feedback.

You represent that:

You own or have permission to submit the Feedback.
Your Feedback is accurate and reflects your honest experience.
You will disclose compensation or incentives connected with the Feedback.
Your Feedback does not violate applicable law or another party’s rights.
Your Feedback does not contain malicious software or deceptive content.

We may moderate or remove Feedback that violates these Terms or applicable law. We will not restrict or penalize an honest consumer review merely because it is negative.

We are not obligated to keep Feedback confidential, pay compensation for it, or respond to it unless separately agreed in writing.

Section 14 — Errors and inaccuracies

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, discounts, shipping charges, delivery estimates, inventory, or availability.

We may correct errors and update information when discovered. If a material error affects an order already submitted, we may contact you with available options or cancel the affected portion and issue an appropriate refund.

Nothing in this section permits us to avoid obligations imposed by applicable law.

Section 15 — Prohibited uses

You may use the Services only for lawful purposes.

You may not:

Use the Services for unlawful, fraudulent, deceptive, or malicious purposes.
Violate applicable laws, regulations, or the rights of another party.
Infringe intellectual-property, privacy, publicity, or other legal rights.
Harass, threaten, abuse, defame, or harm another person.
Submit false, misleading, or fraudulent information.
Impersonate another person or misrepresent your affiliation.
Transmit malware, viruses, or harmful code.
Send spam, phishing messages, chain letters, or unauthorized solicitations.
Collect personal information about others without authorization.
Circumvent security, authentication, access restrictions, or fraud controls.
Interfere with the proper operation or availability of the Services.
Scrape, copy, extract, reproduce, resell, or commercially exploit the Services without authorization.
Use automated systems or agents in a manner that violates these Terms or technical restrictions communicated through the Services.

We may suspend or terminate access when we reasonably believe these Terms have been violated.

Section 16 — Automated agents

Automated or semi-automated software, including artificial-intelligence agents, may not access or interact with the Services in a manner that:

Conceals that the interaction is automated.
Circumvents CAPTCHAs or access restrictions.
Interferes with store security or operation.
Collects information without authorization.
Violates applicable law or these Terms.

We may use reasonable technical measures to restrict automated access. Authorized search engines, accessibility tools, Shopify integrations, and services approved by MahaOcean may operate according to their applicable permissions.

Section 17 — Suspension and termination

We may suspend or terminate access to the Services when reasonably necessary to:

Protect the Services, customers, or third parties.
Investigate fraud or unlawful activity.
Enforce these Terms.
Comply with legal requirements.
Discontinue the Services.

Termination does not eliminate payment obligations or liabilities incurred before termination.

Provisions that by their nature should survive termination—including intellectual property, Feedback, disclaimers, limitations of liability, indemnification, dispute provisions, and governing law—will remain in effect.

Section 18 — Disclaimer of warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

Except where expressly stated, MahaOcean does not guarantee that:

The Services will always be uninterrupted, secure, or error-free.
Website information will always be complete or current.
Products will meet every subjective preference or expectation.
Website colors or images will perfectly match physical products.

To the fullest extent permitted by law, we disclaim implied warranties relating to the Services, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Some jurisdictions do not permit certain warranty exclusions, so some or all of these exclusions may not apply to you.

Nothing in this section excludes or limits warranties, consumer rights, product-liability obligations, or remedies that cannot legally be excluded or limited. This section does not excuse MahaOcean from obligations concerning damaged, defective, unsafe, incorrect, or materially misrepresented products.

Section 19 — Limitation of liability

To the fullest extent permitted by applicable law, MahaOcean and its officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of the Services, including lost profits, lost revenue, lost data, or loss of business opportunity.

This limitation applies only to the extent permitted by law and does not exclude or limit liability for:

Fraud or intentional misconduct
Gross negligence where it cannot legally be limited
Death or personal injury where liability cannot legally be limited
Defective or unsafe products where liability cannot legally be limited
Statutory consumer rights
Refunds or other remedies required by applicable law

Some jurisdictions do not allow particular limitations of liability, so some limitations may not apply to you.

Section 20 — Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless MahaOcean, Shopify, and their respective affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, and reasonable legal expenses arising from:

Your material breach of these Terms.
Your unlawful or unauthorized use of the Services.
Your infringement of another party’s rights.
Fraudulent, malicious, or intentionally harmful conduct by you.

This provision does not require you to indemnify MahaOcean for MahaOcean’s own negligence, unlawful conduct, defective products, or breach of its obligations.

We will provide reasonable notice of an indemnifiable claim and allow reasonable cooperation in its defense.

Section 21 — Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted or severed to the minimum extent necessary.

The remaining provisions will continue in effect.

Section 22 — Waiver and entire agreement

A failure to enforce a provision of these Terms does not waive the right to enforce that provision later.

These Terms, together with the policies and rules expressly incorporated into them, constitute the agreement between you and MahaOcean concerning the Services and supersede previous communications or agreements concerning the same subject matter.

Section 23 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

MahaOcean may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale of all or part of its business or assets. Any assignment remains subject to applicable law.

Section 24 — Governing law

These Terms and disputes arising from the Services will be governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

Subject to rights that cannot be waived under applicable law, you and MahaOcean consent to the jurisdiction of the state and federal courts serving Denver, Colorado.

Nothing in this section prevents either party from bringing an eligible claim in small claims court or exercising rights that cannot legally be restricted.

Section 25 — Changes to these Terms

You may review the current version of these Terms on this page.

We may update these Terms to reflect changes to the Services, business practices, technology, or legal requirements.

When required by applicable law, we will provide notice of material changes. Changes will apply prospectively from their stated effective date and will not retroactively reduce rights relating to an order already placed unless permitted or required by law.

Continued use of the Services after revised Terms take effect constitutes acceptance of the revised Terms.